top of page

SAFETY SECURITY

At The Fieldhouse Co., we take the security of your personal information seriously. In addition to the privacy practices described above, we also maintain several extra layers of protection to keep your shopping experience safe.
 

Secure Checkout & Encryption

  • All transactions processed through our store use Wix Payments’ secure, PCI-compliant checkout system.

  • Sensitive payment data is encrypted during transmission using industry-standard SSL/TLS security.

Fraud Monitoring

  • Our system automatically screens orders for signs of fraud or unauthorized activity.

  • If an order appears unusual or high-risk, we may reach out for verification or pause the order to protect you.

Account Protection

  • If you choose to create an account, your password is encrypted, and we never have access to it.

  • We recommend using a strong, unique password for added protection.

Data Access Controls

  • Only authorized team members with a legitimate business need have access to order information.

  • Access is restricted and monitored to prevent unauthorized use.

Third-Party Integrations

  • Any apps or services we connect to our website must meet Wix’s security requirements and cannot access customer data unless necessary to fulfill your order (e.g., print-on-demand partners, shipping providers).

Ongoing Security Measures

  • Our platform provider, Wix, continuously monitors its systems to detect vulnerabilities or malicious activity.

  • We regularly review our store settings and connected apps to ensure that security remains up to date.

PRIVACY POLICY

Privacy Policy — The Fieldhouse Co.

Last updated: 11/2025

At The Fieldhouse Co. (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, make a purchase, or interact with our services.


By using our website, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

We collect the following types of information to process your orders, improve your experience, and operate our business:

A. Personal Information

When you place an order or create an account, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (securely processed through Wix Payments)

We do not store your full credit card number—Wix Payments securely processes all payment information.

B. Order Information

Details related to your purchase, including:

  • Items ordered

  • Personalization details

  • Order history

  • Donation attribution related to schools or organizations

C. Website & Technical Information

When you browse our website, Wix may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Cookies and similar tracking technologies

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide order updates and customer support

  • Personalize your experience

  • Improve our website and services

  • Track donation attributions for the correct school/organization

  • Conduct analytics and prevent fraudulent activity

  • Send optional promotional emails (only if you opt in)

3. Sharing Your Information

We only share your information with third parties when necessary to operate our business:

A. Service Providers

We may share information with:

  • Wix (website hosting and payment processing)

  • Print-on-demand partners (to produce and ship your order)

  • Shipping carriers (USPS, UPS, FedEx, etc.)

  • Analytics providers (Wix Analytics, Google Analytics if enabled)

These partners only receive the information required to perform their services and are not permitted to use it for other purposes.

B. Legal Requirements

We may disclose information if required to comply with:

  • Laws and regulations

  • Legal requests

  • Fraud prevention

  • Protection of our rights and customers

We never sell your personal information.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Save cart items

  • Analyze website traffic

  • Personalize your browsing experience

You can adjust cookie settings in your browser at any time.

5. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted payment processing via Wix Payments

  • Secure servers and SSL protection

  • Limited internal access to customer information

While no method is 100% secure, we work to keep your data safe.

6. Your Choices & Rights

You may:

  • Update your account information

  • Opt out of marketing emails at any time

  • Request access, correction, or deletion of your data

  • Disable cookies through your browser

To make any privacy requests, email us at:
📧 hello@thefieldhouseco.com

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 hello@thefieldhouseco.com
🌐 thefieldhouseco.com

 

​

​

bottom of page